Welcome to Ssquare, a real estate application designed to connect users with properties, book visits, sell lands, and empower real estate agents. Your privacy is critical to us, and this Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application and related services.
1. Information We Collect
To provide a smooth and personalized experience, we may collect the following types of information:
- Personal Identifiable Information: Name, email address, and phone number when you register an account, fill out contact forms, apply to become an agent, or submit a request to sell land.
- Property Preferences & Inquiry Details: Information about budget, property type, and details shared when booking a visit or interacting with our search portal.
- Authentication Credentials: Secure tokenized credentials managed via Firebase Authentication to secure your account.
2. How We Use Your Information
We use the collected information for the following core purposes:
- To authenticate your identity and secure your user or agent profile.
- To process visit bookings, land sale listings, and agent registration requests.
- To enable intelligent AI Search features using LLM technology (Gemini API) to match your queries with property budgets.
- To display active leads and status updates to our authorized real estate agents in their management portal.
- To send critical system updates, password reset links, and communication regarding your inquiries.
3. Information Sharing & Third-Party Services
We do not sell or lease your personal information to third parties. We utilize highly secure, industry-leading third-party services to host and power Ssquare:
- Firebase Authentication & Cloud Firestore: Used to store user credentials and transaction/profile data securely under encrypted protocols.
- Google Generative AI (Gemini API): Used securely to process natural language search queries to help match property budgets (raw query text only, no personal identifiers are shared).
- Firebase Storage: Used to securely store property images and documents.
4. Data Retention & Security
We retain your information only as long as your account remains active or as needed to provide our services. We implement strict technical and organizational measures (such as secure Firebase Security Rules) to prevent unauthorized access, alteration, or disclosure of your data.
5. Your Rights
You have the right to request access to, correction of, or deletion of your personal data stored within Ssquare. If you wish to close your account or delete your personal details, please contact us at the email provided below.
6. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be updated on this page with the revised "Last Updated" date.
7. Contact Us
If you have any questions or feedback regarding this Privacy Policy, please reach out to us at:
📧 Email: support@ssquare.in